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Reactive Support Solutions

IT Support for PCs

The Fiverivers support service for PCs and laptops provides a reactive, high-quality and cost-effective solution that gives you instant access to Microsoft Certified professionals when you need them.

Who is it for?

The increased reliability of hardware and software has gone hand-in-hand with its greater complexity. This means that when something does go wrong identifying and fixing the fault can be difficult. Such a support requirement needs a service that gives instant access to experts who can identify and fix the problem.

Our support service for PCS and laptops has been specifically designed for organisations that have a small investment in IT and don't require proactive 24X7 support for their PCs and laptops. For a fixed monthly cost whenever support is required during normal business hours it is available from our manned helpdesk.

Why do I need it?

It would be easy to sit back and hope that nothing goes wrong with your IT investment. But, just stop for a minute and think how it would impact your business if it did. The implications can be quite far-reaching and costly: from not being able to send out your invoices through to missing an important order via your Web site or e-mail.

Can you afford to take that risk when the cost of this service starts from as little as £11 per PC per month?

What is covered?

The Fiverivers support service for PCs and laptops delivers a high-quality solution at a low cost and provides:

  • Instant access to our Microsoft certified professionals
  • Help when you need it with no limit to the number of problems you can raise
  • A single point of contact for all your IT issues
  • Advice and help with your virus/spyware issues
  • On-demand advice
  • Installation of new hardware and software

To find out exactly what hardware, operating systems, Windows systems and applications are covered, please visit our Web site at www.fiveriverssupport.com

IT support for servers

The Fiverivers support service for servers provides a reactive, high-quality and cost-effective solution that gives instant access to Microsoft Certified professionals who will help resolve your server and network problems

Who is it for?

A modern IT network is a complex setup with many different software and hardware components. This means that when something does go wrong identifying and fixing the fault can be difficult. Such a support requirement needs a service that gives instant access to experts who can identify and fix the problem wherever it occurs in your network.

Our support service for servers has been specifically designed for organisations that have a small investment in IT and don't require proactive 24X7 support for their servers and network. For a fixed monthly cost whenever support is required during normal business hours it is available from our manned helpdesk.

Why do I need it?

Although server hardware is now extremely reliable there are many other things that can still go wrong. From operating system corruption through virus attacks to faulty cabling - numerous individual components all with the potential to cause problems.

Now, think of how it would impact your business if one these problems occurred. The implications can be quite far-reaching and costly: from not being able to send out your invoices through to missing an important order via your Web site or e-mail.

Can you afford to take that risk when the cost of this service starts from as little as £55 per server per month?

What is covered?

The Fiverivers support service for servers delivers a high-quality solution at a low cost and provides:

  • Instant access to our Microsoft certified professionals
  • Help when you need it with no limit to the number of problems you can raise
  • A single point of contact for all your IT issues
  • Installation and support for Active Directory issues
  • Domain troubleshooting support
  • Secure remote access
  • Small Business Server and Microsoft Exchange Installation and Support
  • E-mail Support

To find out exactly what hardware, operating systems, Windows systems and applications are covered, please visit our Web site at www.fiveriverssupport.com

AVIVA plc (Asprea Ltd)

AVIVA plc (Asprea Ltd)

Five Rivers have worked with us for 3 years to develop our Recruitment website. This has included consultation to develop imagery and concepts in line with our brand image and company values.
Our Company has found Five Rivers to be most helpful and knowledgeable with practical, jargon-free advice. In particular our Account Manager Kam Lall has been and continues to be extremely supportive and has a good knowledge of our business needs

We would not hesitate to use Five Rivers again.

Simon Hopkinson, Managing Director

24x7 IT Support Superstars

24x7 IT Support Superstars

Five rivers have developed a comprehensive portfolio of support services that is flexible enough to meet any requirement. From a single PC through to a complex network we can provide cover for a single incident or reactive 24X7 monitoring and assessment of your entire IT infrastructure.

Our www.fiveriverssupport.com Website presents details, yet simply presented IT support options that allow you to get an instant quote for your business. We have the specialist advice, and the IT support options to meet any need.

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Osborne Dental

Osborne Dental

We have worked with Five Rivers for many years now. They have recently designed and constructed our websites and have been responsible for our corporate branding including designing all our business literature. Kam Lall has also been responsible for our online marketing and designing our offline adverts.

We have already recommended Five Rivers to business associates - we would never recommend them to potential competitors ! We hope to continue to engage the services of Five Rivers in any business venture of ours and have no hesitation in recommending them to yourselves.

Dr O Dhanoya, MD

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Talk to Us! Tel: +44(0) 845 838 0655   Fax: +44(0) 870 787 3077   Email: info@fiverivers.net Five Rivers Solutions Group Websites Twitter Facebook

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